Client Platform Terms

Huptal provides AI-driven talent matching and recruitment assistance by identifying suitable Talent for your open roles and making Introductions to prospective candidates from our network.

Our Platform uses artificial intelligence and machine learning to analyze your requirements, search our Talent network, and generate shortlists of candidates who may be a good fit for your roles. You will interact with our AI-powered systems when using the Platform.

You must create an account and agree to these Terms before you can use the Platform and receive Introductions.

We provide access to the Platform and identify Talent for your open roles. We use AI-powered tools to analyze Your Information, leverage our network, and generate shortlists of Talent who may be suitable for your requirements.

We provide the Platform on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all implied terms, conditions, representations, and warranties (including any regarding quality, accuracy, ability to achieve a particular result, title, non-infringement, merchantability, fitness for a particular purpose, or that might otherwise arise from dealing or usage of trade).

We offer the following subscription plans. Features, limits, and pricing are subject to change; current details are available on our pricing page.

All plans include unlimited team seats, AI voice interviews, AI matching and scoring, and a branded career page at your-company.huptal.com. Enterprise plans include additional features such as custom domain, API access, SSO, and dedicated support.

Monthly Subscriptions: If you select monthly billing, you will be charged the applicable monthly fee on the same day each month (or the last day of the month if that day does not exist in a given month).

Annual Subscriptions: If you select annual billing, you will be charged the full annual fee upfront at the start of your subscription period. Annual subscriptions are non-refundable except as expressly stated in these Terms or required by applicable law.

Subscription Start Date: Your subscription begins on the date you complete your initial payment and continues for the applicable billing period (monthly or annually) until cancelled in accordance with Section 8 (Termination).

The following add-on services are available for an additional fee:

AI Interview Assistant

• Lite: $49/month for 25 hours of live interview recording and analysis
• Pro: $150/month for 100 hours of live interview recording and analysis
• Overage: $2.00 per hour (Lite) or $1.50 per hour (Pro) for usage beyond the included hours

Job Board Distribution

Quote to be provided upon request.

Extra Job Slots

$99/month per additional active job slot on any plan

Add-on fees are charged in addition to your subscription fee and are billed on the same billing cycle as your subscription unless otherwise specified.

If you exceed the candidate limit for your plan, you will be charged an overage fee for each additional candidate:

Overage fees are calculated at the end of each billing cycle and charged with your next subscription payment. We will notify you when you reach 80% and 100% of your candidate limit.

Payment Methods: You must provide a valid payment method (credit card, debit card, or other accepted method) to use the Service. By providing a payment method, you authorise us to charge all fees to that payment method.

Automatic Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. We will charge the then-current subscription fee to your payment method on file.

Failed Payments: If a payment fails, we will attempt to process the payment again. If payment remains unsuccessful after three (3) attempts over seven (7) days, we may suspend or terminate your access to the Service until payment is received.

Currency: All fees are stated and payable in United States Dollars (USD) unless otherwise specified in your Enterprise agreement or on our invoice.

We may change our subscription fees or add-on pricing at any time. For existing subscribers:

Monthly Subscriptions: Price changes will take effect at the start of your next billing cycle following at least thirty (30) days' notice.

Annual Subscriptions: Price changes will take effect at the start of your next annual renewal period. We will notify you at least sixty (60) days before your renewal date if the renewal price differs from your current subscription price.

If you do not agree to a price change, you may cancel your subscription before the new price takes effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.

All fees are exclusive of VAT, sales tax, and other applicable taxes. You are responsible for paying any applicable taxes, which will be added to your invoice where required by law. If you are exempt from any taxes, you must provide us with valid exemption documentation.

Monthly Subscriptions: Monthly subscription fees are non-refundable. If you cancel during a billing period, you will retain access to the Service until the end of that period but will not receive a refund for any unused portion.

Annual Subscriptions: Annual subscription fees are non-refundable except where required by applicable law. If you cancel an annual subscription, you will retain access to the Service until the end of your annual subscription period.

Add-Ons: Fees for add-on services are non-refundable once the service has been used or the billing period has begun.

Exceptions: We may, at our sole discretion, provide refunds or credits in cases of service outages, billing errors, or other exceptional circumstances.

Late Payment Interest: If any invoice remains unpaid for more than fourteen (14) days after the due date, we may charge interest on the overdue amount at a rate of twelve percent (12%) per annum, or the maximum rate permitted by law, whichever is lower, calculated daily from the due date until payment is received in full.

Service Suspension: We may suspend your access to the Service if any payment is more than fourteen (14) days overdue. Suspension does not relieve you of your obligation to pay all outstanding fees.

Recovery Costs: If any amount remains unpaid for more than ninety (90) days after the original due date, we may take legal or other recovery action to collect all sums owed, including reasonable costs of recovery, legal fees, and collection agency fees.

If you have entered into a separate Enterprise agreement with us, the terms of that agreement will govern your subscription fees, payment terms, and any other matters expressly addressed therein. In the event of any conflict between these Terms and your Enterprise agreement, the Enterprise agreement will prevail.

If you Engage any Talent within twelve (12) months of the Introduction, you must promptly notify us and disclose: (a) for employees, their first-year base salary; (b) for contractors, the daily/monthly rate, contract terms, and any extension or renewal (including whether they become your employee within the first twelve (12) months). If you fail to provide this information promptly, we reserve the right to invoice you based on our reasonable estimates.

All information you provide to us ("Your Information") must be accurate, complete, and up-to-date. Your Information must not be misleading, for example by withholding information about Talent you engaged, their compensation, and/or extensions of their Engagement.

Your Information must not include anything that is illegal, harmful, discriminatory, defamatory, obscene, or which may disrupt the Platform or violate its security.

You must not bully, insult, intimidate, harass, or discriminate against others when using the Platform or interacting with Talent.

You must not: disrupt, hack, reverse engineer, tamper with, scrape, or introduce viruses or malicious code to the Platform; interfere with its security; or harvest or infer information from the Platform. You must not upload roles where you are not genuinely looking to Engage Talent.

You must not use the Platform or Suggestions to create, market, or distribute any product or service that is similar or competitive to the Platform, or engage in any competitive analysis of the Platform. We reserve the right to remove competitors from our Platform based on risk of competitive use.

You must keep your Platform login credentials confidential and not disclose them to unauthorized persons. You must notify us immediately if you suspect any unauthorized use of your credentials or any breach of security.

You must comply with all applicable laws and regulations when using the Platform and when Engaging Talent we Introduced to you. You must not use the Platform in any unlawful manner.

We use third parties (including AI model providers, cloud service providers, and other technology vendors) to perform our obligations under these Terms. We may share Your Information with these third parties as necessary to provide the Platform and services.

When using the Platform, you agree to comply with the acceptable use policies of our third-party service providers, including but not limited to OpenAI, Anthropic, Google, and any other applicable AI policies and guidelines we notify to you from time to time.

We may change the Platform from time to time to reflect user feedback, technological changes, or our business priorities. We will give you reasonable notice of any major changes.

We may update these Terms from time to time. If we do, we will post an updated version on the Platform and notify you of material changes. By continuing to use the Platform after such notice, you agree to the updated Terms.

We may discontinue the Platform at any time without prior notice. Any discontinuation or termination of these Terms does not affect any accrued rights or obligations, including your obligation to pay any fees that have become due.

We own the Platform (including all improvements, AI models, algorithms, and any derivative works) and do not transfer any ownership in the Platform to you. All rights not expressly granted are reserved.

If you comply with these Terms, you may access and use the Platform to find Talent. This right is non-exclusive, non-transferable, and revocable. We may remove your access to the Platform without notice if you breach these Terms.

We do not claim ownership of Your Information. You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to store, process, and use Your Information to provide and improve the Platform, including by training and improving our AI models. We will comply with our confidentiality obligations when doing so.

We may freely use your feedback, suggestions, or recommendations to improve the Platform without any obligation to you.

You and we each agree to take reasonable steps to protect the other's confidential information received in connection with these Terms. You and we each agree to use the other's confidential information only for purposes of the business relationship and not to disclose it to third parties except as permitted herein.

You and we may each disclose the other's confidential information to employees, service providers, advisors, and representatives on a need-to-know basis, or if required by law. We may also disclose your confidential information as necessary to provide the Platform and make Introductions.

The Data Sharing Agreement applies to the sharing of personal data about Talent with you, for example when we make an Introduction, and your use of such data. The Data Sharing Agreement forms part of these Terms.

Our Privacy Policy describes how we collect, use, and protect your personal data when you use the Platform. By using the Platform, you acknowledge that you have read and understood our Privacy Policy.

We are only responsible to you for loss or damage that is a direct result of our breach of these Terms. Our maximum aggregate liability for all claims arising out of or in connection with your use of the Platform and these Terms shall not exceed the total fees you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or one thousand US dollars (USD $1,000), whichever is greater.

We are not responsible for any failure to perform, or delay in performing, any of our obligations caused by events outside our reasonable control ("Force Majeure Event"), including but not limited to: acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, power failures, internet or telecommunications failures, or third-party service provider failures.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our gross negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded by applicable law.

These Terms (including the Data Sharing Agreement and Privacy Policy) constitute the entire agreement between you and Huptal regarding the use of the Platform and Introductions, and supersede all prior agreements, communications, and understandings, whether written or oral.

Other Platform content (including videos, blog posts, FAQs, or explainers) does not form part of these Terms. Only the written provisions of these Terms are legally binding.

Interactions with our AI systems (including calls, chats, or other communications) do not create any legal or contractual obligation of any kind.

These Terms are governed by the laws of the United Arab Emirates, as applicable in the Emirate of Dubai, without regard to conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its arbitration rules. The seat of arbitration shall be Dubai, UAE. The language of arbitration shall be English. The arbitral award shall be final and binding.